Last updated 04/15/2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or refund. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at sales@sanitising.solutions to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
Endo Enterprises (UK) Ltd
Unit 231,
Europa Boulevard,
Warrington,
Cheshire,
WA5 7TN
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS & EXCHANGES
After receiving your return and inspecting the condition of your item, we will process your refund or exchange. Please allow at least seven (7) days from the receipt of your item to process your refund or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
● EndoSan1
● EndoSan3
● EndoSan30
● EndoSan50
For defective or damaged products, please contact us at the customer service number below to arrange a replacement delivery.
Please Note
● Because of the nature of some of our products they are NOT returnable, this is advised in the product details on our online ordering pages
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
01282570770
sales@sanitising.solutions
⚠ Use biocides safely. Always read the label and product information before use.